Your privacy matters to ClaraRCM.

1. Information We Collect

Andleeb Asghar LLC (ClaraRCM) may collect information that you voluntarily provide when you submit a contact form, request a free billing audit, email our team, call us, or otherwise communicate with ClaraRCM for business purposes.

Information you provide directly

• Your name, professional title, role, and organizational affiliation.
• Email address, phone number, and practice or company name.
• Practice specialty, location, payer mix, EHR platform, and billing-related inquiry details.
• Information about denial patterns, accounts receivable backlogs, credentialing needs, eligibility problems, payment posting delays, or revenue cycle workflow challenges.
• Any other information you voluntarily share when requesting services, scheduling a consultation, or communicating with our team.

Information collected automatically

• IP address, browser type, device type, operating system, and approximate geographic location.
• Pages visited on clararcm.com, time spent on each page, referring pages, and general website usage activity.
• Cookies, analytics identifiers, or tracking technologies used to understand site performance and improve user experience.

2. How We Use Information

ClaraRCM, operating as Andleeb Asghar LLC, uses collected information for legitimate business purposes directly related to responding to inquiries, evaluating service fit, delivering requested information, and improving our website and communications.

• To respond to contact form submissions, billing audit requests, emails, and phone inquiries in a timely and relevant manner.
• To understand your practice's billing, denial, A/R, credentialing, eligibility, or revenue cycle management needs before proposing a service approach.
• To provide information about ClaraRCM services that may be relevant to your inquiry.
• To schedule consultations, follow up on prior communications, and support potential or active service arrangements.
• To improve clararcm.com content, page performance, user experience, and marketing effectiveness.
• To maintain accurate business records and support ongoing client communications.

3. Patient Information and Health-Related Data

ClaraRCM provides revenue cycle management and medical billing support to U.S.-based healthcare practices. In the course of active client engagements, ClaraRCM may access billing records, claims data, payer information, or other health-related data shared by a client practice in connection with the services being provided.

Where ClaraRCM operates in a capacity involving access to protected health information on behalf of a covered entity, applicable HIPAA privacy and security requirements may apply, including business associate obligations as required by law.

• The clararcm.com website and its contact forms are intended for general business inquiries only and are not designed for the submission of protected health information.
• Please do not submit patient medical records, diagnosis details, Social Security numbers, insurance ID images, date-of-birth data, or other sensitive patient information through general website contact forms or unsecured email.
• When patient-related billing information is required as part of an active engagement, it must be shared only through secure, approved, and authorized channels agreed upon between ClaraRCM and the client practice.

4. How We Share Information

Andleeb Asghar LLC (ClaraRCM) does not sell or share personal information for advertising or third-party marketing purposes. We may share limited information only in the following circumstances.

• Authorized ClaraRCM team members or contractors who need the information to respond to your request or support an active service engagement.
• Third-party service providers supporting website hosting, email delivery, form processing, analytics, CRM, security, or routine business operations, where such providers are bound by appropriate confidentiality obligations.
• Professional advisors, legal counsel, or compliance professionals when reasonably necessary.
• Regulatory authorities, law enforcement, or other third parties when required by applicable law, legal process, or to protect the rights, property, security, or operations of Andleeb Asghar LLC (ClaraRCM).

5. Data Security

Andleeb Asghar LLC (ClaraRCM) implements reasonable administrative, technical, and organizational safeguards to protect business information and inquiry data against unauthorized access, misuse, disclosure, alteration, or loss.

• Access to business contact and inquiry information is limited to authorized ClaraRCM personnel and vetted service providers with a need to access such information.
• Website forms and email communications may use available security controls depending on platform configuration.
• Prospective clients and contacts should avoid transmitting sensitive patient data, financial credentials, or other highly sensitive information through general website forms, unsecured email, or unencrypted channels.
• No website, email system, or internet-based communication channel can be guaranteed to be completely secure. ClaraRCM takes reasonable precautions but cannot warrant absolute security of transmitted information.

6. Cookies and Website Analytics

ClaraRCM may use cookies, analytics tools, pixels, or similar technologies on clararcm.com to understand how visitors interact with the website, measure the effectiveness of content, and improve overall user experience.

• Functional cookies may support normal website operation, remember browser preferences, or maintain session continuity.
• Analytics tools may collect aggregate data about traffic sources, page performance, device types, and general visitor behavior patterns.
• Marketing or remarketing technologies may help ClaraRCM understand the effectiveness of its outreach and content.
• You can typically manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

ClaraRCM retains information for as long as reasonably necessary to fulfill the purpose for which it was collected, to maintain business records, to support active or prospective service relationships, to comply with applicable legal obligations, or to resolve any disputes or enforcement matters that may arise.

When information is no longer needed for these purposes and no legal, contractual, or compliance obligation requires its retention, ClaraRCM will take reasonable steps to securely delete or de-identify it.

8. Your Choices and Rights

You may contact ClaraRCM at any time to request updates, corrections, or deletion of certain information you previously submitted, subject to applicable legal, contractual, compliance, and operational limitations.

• You may request correction of inaccurate or outdated business contact information we hold about you.
• You may request that ClaraRCM remove you from our marketing, follow-up, or outreach communications.
• You may request a review of whether certain information can be deleted from our active records.
• Some information may need to be retained to satisfy legal requirements, compliance obligations, dispute resolution needs, or legitimate business recordkeeping purposes even after a deletion request is made.

To submit any of the above requests, please contact us using the information provided in Section 12 of this policy.

9. Third-Party Links and Platforms

The ClaraRCM website may contain links to third-party websites, tools, platforms, or external resources. Andleeb Asghar LLC is not responsible for the privacy practices, security measures, policies, or content of any third-party website or platform. We encourage you to review the privacy policies of any third-party sites you visit through links on clararcm.com.

10. Children's Privacy

ClaraRCM's website and services are directed exclusively at healthcare businesses, providers, practice administrators, revenue cycle professionals, and other business users. Our website is not directed at children under the age of 13, and Andleeb Asghar LLC does not knowingly collect personal information from children through clararcm.com or any of its communication channels.

11. Changes to This Privacy Policy

Andleeb Asghar LLC (ClaraRCM) may update this Privacy Policy periodically to reflect changes in our services, website, practices, applicable law, or technology. When material changes are made, the revised policy will be posted on this page with an updated effective date. Continued use of clararcm.com after such changes constitutes acceptance of the updated policy.

12. Contact ClaraRCM

If you have questions about this Privacy Policy, would like to update or correct information, or wish to submit a privacy-related request, please contact Andleeb Asghar LLC (ClaraRCM) using the details below.